Once candidate information is shared with the client, the client handles it as an independent controller and must process it lawfully under applicable data-protection law (UK GDPR and, where relevant, UAE PDPL). The client will: use it only for the stated purpose; keep it secure; help us respond to any candidate exercising their data rights; and notify Orso without undue delay of any personal-data breach affecting candidate information. Our detailed data-sharing terms are set out in our Client Data Protection Agreement, available on request.
The client must use candidate information, including any working-style ("colour") profile, only lawfully and never to discriminate, complying with the UK Equality Act 2010 and applicable UAE anti-discrimination law. The profile is an indicative conversation aid and must never be used to screen, rank or reject a candidate. Orso uses AI to assist assessment (scoring recorded answers against a written standard and drafting outcomes), but no candidate is accepted or rejected by solely automated means; Ranbir personally reviews and decides every outcome, and Orso does not train any AI model on candidate data.
Candidate CVs, videos and the client's access in the portal are permanently deleted within 7 days of the engagement closing or a placement being confirmed. Clients should not download or retain candidate information beyond what is genuinely needed, and must delete any such information when the engagement ends or on request.
Clients must not attempt to circumvent the portal's security, access engagements that are not theirs, use automated tools to extract data, or use the portal for any unlawful purpose.
The portal, the Orso brand, and Orso's assessments, ratings and written notes remain Orso's property and are licensed to the client only for the relevant engagement. They may not be reproduced or reused for other purposes.
Orso sources and assesses candidates with care, but the client remains responsible for its own hiring decisions, including verifying qualifications, references, eligibility and right to work, and suitability. The portal is provided "as is." Except for liability that cannot be limited by law: neither party is liable for indirect, consequential, special or punitive damages, or for loss of profit, revenue, data or goodwill; and each party's total liability for an engagement is limited to the fees paid or payable for it. These limits do not apply to the client's payment obligations, a breach of confidentiality, the client's indemnity, or a party's gross negligence or wilful misconduct. The client indemnifies Orso for losses arising from its misuse of candidate information or breach of these terms. Full liability, indemnity, confidentiality and compliance terms (including anti-bribery under the UK Bribery Act 2010) are in our Terms of Business.
Orso may suspend or withdraw access where these terms are breached, and may update these terms; the "last updated" date shows the latest version. The portal is intended for users aged 18 or over.
These terms are governed by the laws of England & Wales and subject to the exclusive jurisdiction of its courts.